OneFamily Lifetime mortgages

How to register with this lender as a new user

Visit our dedicated adviser website, click 'register' and follow the online instructions.

How to add Mortgage Club as a payment route with this lender

Once registered:

  • Login and select 'User profile'. You can then change your submission route list and select 'Legal and General' as your mortgage club.

  • To add to your preferred list, simply find ‘Legal and General’ and move it from the left to the right column.

How to contact this lender

Contact Details for Lifetime Mortgages

Telephone: 0800 802 1645


Lifetime mortgage sales support:

Lifetime mortgage underwriting:

Correspondence address: OneFamily Lifetime Mortgages, 16-17 West Street, Brighton, BN1 2RL

OneFamily Lifetime Mortgages

At OneFamily we believe in creating products for families to meet the financial demands of modern life. We are the third biggest friendly society in the UK based on membership. We have over 40 years’ experience of being a trusted provider of financial solutions for every key milestone. We’ve won several awards, have over 2.6 million customers and hold over £7.4 billion in funds under management. We are also customer-owned which means our profits go back into our business, products and communities.

Our Lifetime Mortgage range was launched in 2016, and since then we’ve designed trusted Lifetime Mortgage products with clear and flexible features and a choice of payment options. We allow direct access to our Underwriters so that Advisers can discuss the specifics of each case, and our Lifetime Mortgages comply with Equity Release Council Standards. For further information about our products, please speak to one of our team on 0800 802 1645* or visit our website

* Lines open 9am-5.30pm, Monday to Friday. We might record your call to help improve our training and for security purposes. Calls to 0800 or 0808 numbers are free from UK landlines and personal mobiles. With business mobiles the cost will depend on your phone provider.

Fee received from lender
(Gross fee)
We'll pay you
(Net fee)
Lifetime Mortgage2.5%2.3%