We are delighted to announce the shortlist for this years Business Quality Awards. This year we received a record number of entries, and submissions were of an outstanding quality.

Our 2023 Shortlist

Outstanding Performance

  • Charles Cameron & Associates
  • 2 Plan Wealth Management
  • Cavendish Online Ltd

Best Reinstatement Performance

  • ActiveQuote
  • Assured Futures
  • Direct Life and Pension Services

Best Customer Retention Performance

  • Lifetime Financial Management
  • Pure Protection
  • 2 Plan Wealth Management

Customer Excellence: Networks & Strategic Accounts

  • St James's Place
  • Mortgage Intelligence
  • Mortgage Advice Bureau

Customer Excellence: Firms

  • ActiveQuote
  • Assured Futures Ltd
  • Cavendish Online

Data Precision

  • ActiveQuote
  • Cavendish Online
  • Direct Life and Pension Services

Written in Trust

  • Future Proof
  • Cavendish Online Ltd
  • Dunham McCarthy Financial Services Limited



 

Special Recognition: Intermediaries

  • Cooper Associates
  • London & Country
  • Monica Bradley Associates

Special Recognition: Networks & Strategic Partners

  • PRIMIS
  • SimplyBiz
  • The Mortgage Alliance

Network & Strategic Partner Quality Performance

  • Mortgage Advice Bureau
  • PRIMIS
  • Quilter Financial Planning

Best Supporting Account Manager

  • Andrew Richards
  • Brett Dexter
  • Nicky Shorey

Outstanding Customer Outcome (1-10 employees)

  • Fidenti Mortgage & Protection
  • Real Life Advice Ltd
  • Towergate Health & Protection

Outstanding Customer Outcome (11-50 employees)

  • Key Solutions Mortgages Ltd
  • MAB NI (The Mortgage Group NI)
  • The Mortgage Shop NI

Outstanding Customer Outcome (51+ employees)

  • Assured Futures
  • Future Proof
  • PRIMIS

Highlights and winners

Business Quality Awards Highlights video

Our 2023 winners

See who was handed the winner’s trophy for exceptional business outcomes.

View the 2023 winners