What to expect

Appeal reviewed icon

Tell us who has died

Complete and send us the relevant claim forms.

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Claim reviewed

We’ll let you know if we need any more details. An original death certificate isn’t usually needed.

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Payment

Once accepted, lump sum payments are usually made within 5 working days. 

Payments made in 2023

£249.4m

Total paid

£181,104

Average claim payout

How to claim

Need help?

Group protection claims team

0345 026 0094
and choose option 3

groupprotection.benefitsmanagement@landg.com

Claims appeals

If you don't agree with a decision we make about a claim, you can appeal.

About claims appeals