Critical Illness claims

What information will you need?

To let us know you want to make a claim you'll need to provide us with:

Policy number (this can be found on your direct debit)
Details of the diagnosis/illness
Contact details for your GP/Medical Consultant

You can contact us in a variety of ways

Telephone

0800 068 0789 - our UK based claims team.
If calling from abroad please call +44 1273 374 414.
(Calls charged at the prevailing international rate).
Lines are open 9.00am to 5.30pm Monday to Friday.

Email

email us at health.claims@landg.com (when sending emails you should not include any personal, financial or banking details, as this method is not a secure way of supplying information.)

Write to us

Legal & General Claims Department,
City Park,
The Droveway,
Hove.
BN3 7PY.

What happens next?

We'll carry out some basic policy checks to ensure the condition can be considered as a claim
We'll ask for information about your diagnosis and your Consultant and GP details - if you have any GP or Consultant letters, these will be useful for us.
Once we've finished discussing your claim, we'll send you some simple forms to sign and return - we can email or send these via post for you

We'll then take control of your claim and keep you updated throughout the whole process.

Please continue to pay your premiums whilst the claim is being assessed.

Critical Illness claims

What information will you need?

Life Cover

Over 50s Life Insurance

People to talk to

Practical help

You can contact us in a variety of ways

Telephone

Email

Write to us

What happens next?