Later life mortgage advice

Just call us to find out more. No question is too small, we're ready to take your call and very happy to help whatever the query. There's no obligation and no pushy sales tactics. We can check you meet the basic eligibility criteria if you would like us to.

Now it’s time to find out more about you. Your Customer Service Agent will call you to gain a deeper understanding of your financial circumstances and particular needs. This information forms the basis of our research and final recommendation to you.

We’ll send you a short biography and photo of your Adviser so that you know exactly who you’re talking to when they introduce themselves as part of the recommendation call.

Your Adviser will talk you through their recommendation, so that you can ask questions and take time to fully understand the product they’re recommending. This is an important meeting so do feel free to invite family or a close friend along to join the call. This can be carried out using a 3 way call process which the adviser will be able to provide full details on how this works. If you choose to proceed with our recommendation, we’ll do all the paperwork and submit the application for you.

Lifetime mortgage

You’ll need to appoint a solicitor who specialises in equity release to act on your behalf and to provide you with independent legal advice. If your own solicitor isn’t a specialist or you’d just like some help finding a suitable solicitor, we recommend you contact the Equity Release Council who have a list of equity release solicitors. To help you understand the legal process further, we also have a guide you can download:

Download our guide to the lifetime mortgage legal process

Retirement Interest Only Mortgage

Your adviser will inform you if you need to appoint a conveyancer. This is a solicitor who deals with the property, contracts and any documentation needed. To help you understand the legal process further, we also have a guide you can download

Download our guide to the Retirement Interest Only Mortgage legal process

Our number one priority is your health and safety and that of the valuers who visit your home. That is why we will arrange for an independent valuation of your home. The surveyor will call you to complete a questionnaire & understand whether it's more appropriate for a valuer to visit your property in person, or value it using publicly available information without the need to enter your home (a desktop valuation),.

If a desktop valuation is the most appropriate option, this will be completed by an independent valuer using publicly available information to assess the value of your home. This includes getting details about your property from the Land Registry and using online information to review any previous sales history. The final valuation figure will also consider the actual sale prices of similar properties in your area.

Because a desktop valuation may provide us with less information than a valuer visiting your property, we will use 95% of the desktop valuation when we calculate the amount we can lend to you. Visit our valuation guide to find out more. 

If everything is acceptable to us, we’ll send you your Offer of Loan and the application process will continue. 

Your financial adviser will be able to provide more information on the options available. 

Once the valuation is complete and your application is approved, we’ll send you and your solicitor the offer. Your solicitor will discuss the offer with you and make sure you understand the implications of a later life mortgage. It’s important to take their legal advice before you sign and accept the offer.

If you have applied for a  Retirement Interest Only mortgage you must insure
your property for at least the amount set out in your Mortgage Offer. This should be sufficient to cover the cost of rebuilding the property.

A completion date will be agreed and the money will be released to your solicitor, who will repay any existing mortgage or debt against your home. If you’ve chosen to pay the solicitor costs out of the loan, they’ll deduct these before paying the remainder to you.

Pay off existing loans such as a mortgage, rather than sell and move. Think carefully before
securing other debts against your home. You may have to pay an early repayment charge.

Offer financial support to loved ones for university fees, wedding costs, or climbing the property ladder. Remember, if you gift money in this way, the recipient might need to pay inheritance tax in the future.

Enhance your home with a new extension, or adaptations that make it possible to stay in the
home you love for as long as possible.

Like a new car, or to pay for care in the home. Or get additional income to make life more comfortable or to bridge a gap until another income source becomes available.