Help when you need it
When you've lost someone, just the idea of organising finances can be overwhelming and upsetting. We'll do everything we can to make it as simple as possible and give you all the help you need.
When you've lost someone, just the idea of organising finances can be overwhelming and upsetting. We'll do everything we can to make it as simple as possible and give you all the help you need.
The first thing to do is let us know that someone has passed away. You'll find all the contact details for our different products below.
You’ll need to provide us with some documents and information.
Once we have all the information we need, we'll take it from there and keep you updated every step of the way.
Speak to us
UK: 0345 026 3858 Overseas: 01737 375151
Monday to Friday
9am to 5pm
Call charges will vary. Calls may be monitored and recorded.
Write to us
Please complete the bereavement notification form and send it to:
Bereavements
PO Box 809
Cardiff
CF24 0YL
What you'll need
We will need the following details so it would be helpful to have the information to hand:
Speak to us
03330 048444
Monday to Friday
8.30am to 5.30pm
Call charges will vary. Calls may be monitored and recorded.
Write to us
Customer Services
Legal & General Home Finance
PO Box 17225
Solihull
BS1 1US
Email us
Email: customerservices@landghomefinance.com
If you’re contacting us by email please remember not to send any personal, financial or banking information because email is not a secure method of communication.
Get in touch and we'll talk you through everything you need to do. All we need to start the process is the full name, date of birth and address of the deceased.
For more information on how to make a claim, please click on the relevant link below:
How do I make a bereavement claim?
How do I make a Critical Illness claim?
How do I make an Income Protection claim?
If the person who has died had an ISA starting with a S, please call us on
0345 678 0020.
Lines are open 9.00am – 5.00pm Monday to Friday.
We may record and monitor calls. Call charges may vary.
Write to us
Personal Investing,
3rd Floor Brunel House,
2 Fitzalan Road,
Cardiff,
CF24 0EB.
When you contact us, it would be helpful to have to hand the following information:
Speak to us
UK: 0370 050 0955
Overseas: +44 (0) 1737370 370 (select option: ISAs and unit trusts)
Lines are open 9.00am - 5.00pm Monday to Friday.
We may record and monitor calls. Call charges may vary.
Write to us
Legal & General Investments
PO Box 6080
Wolverhampton
WV1 9RB
Or use our online form at https://www.legalandgeneral.com/existing-customers/investment-support/ and to type bereavement into the search box.
What you’ll need
When you contact us, it would be helpful to have to hand the following information:
Notify us or complete our online form
UK: 03450 778 778
Monday to Friday
9am to 5pm
Call charges will vary. We may record and monitor calls.
Post
Legal & General Assurance Society Ltd
PRT Retirements Team
City Park
The Droveway
Hove
BN3 7PY
We will need the following details so it would be helpful to have the information to hand:
Notify us or complete our online form
This form may take up to 20 mins to complete but replaces the paper form that we would need to send out for completion. By completing this form online the processing time could be reduced and should be quicker than the standard paper based journey.'
Email us at: DRDP@landg.com
Call at: 0345 070 8686
Monday to Friday
9am to 5pm
Workplace Savings
Legal & General Assurance Society Ltd
Knox Court
10 Fitzalan Place
Cardiff
CF24 0TL
If the person who has died had a pension starting with a S, please call us on
0345 678 0020
Lines are open 9.00am – 5.00pm Monday to Friday.
We may record and monitor calls. Call charges may vary.
Write to us
Personal Investing,
3rd Floor Brunel House,
2 Fitzalan Road,
Cardiff,
CF24 0EB.
When you contact us, it would be helpful to have to hand the following information: