Life Cover
Support and Contact
Need some help? Ask us a question below to find the information you need, or use My Account to view your policy details or update your personal data.

Life Cover
Support and Contact
Need some help? Ask us a question below to find the information you need, or use My Account to view your policy details or update your personal data.
View your policy online
We may need to reduce our phone service at times to protect our staff and customers from COVID-19.
Find out more
You can check your policy and update your details online with My Account.
Browse by topic
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Making a claim
Help when you need it
We understand it can be distressing when you need to make a claim.
We're here to make things as simple as they can be with a claims process that will take the pressure off you during this time.
We'll guide you through everything, step by step. You can rest assured that your claim will be treated individually and personally.
For more information on how to make a claim, please click on the relevant link below:
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Complaints
Let us know something has gone wrong
We work hard to give you the best possible service but if we've let you down, please tell us. We'll try to make things right as quickly as we can.
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Transfer to Reassure
Transfer to Reassure
Important updates
The transfer of policies to ReAssure was completed on 7 September 2020