Because supporting you is our priority, we’ve built in lots of ways you can chat to us and stay connected. You have access to an array of colleagues from across the business who are here to support you day in day out, helping you stay up to date and provide your clients with the right outcomes for their circumstances.

Here’s a little more about each role, and how the positions are designed to support you.

Leadership Team

Kevin Roberts

Kevin Roberts

Director, L&G Mortgage Club
Danny Belton

Danny Belton

Head Of Lender Relationships
Claire Beardmore

Clare Beardmore

Head of Broker and Propositions
Jodie white

Jodie White

Mortgage Transformation Product Owner
Fiona Griffiths

Fiona Griffiths

Marketing Manager

Key Relationship and Telephone Relationship Managers

Our KRMs are the point of contact for a range of intermediary firms. Their position includes supporting advisers and key accounts to make the most of the club.

TRMs provide telephone-led support to Mortgage Club advisers, helping to develop accounts and support Mortgage Club lending.

In addition, both help advisers who are new to the club, collating and delivering market intelligence to them, plus offering expert product info.

Zara Bray

Zara Bray

Key Relationship Manager
Stephen Mone

Stephen Mone

Telephone Account Manager
Sophie Holloman

Sophie Holloman

Telephone Account Manager
Abbey Marney

Abbey Marney

Telephone Relationship Manager

Rosheen Hastie

Telephone Relationship Manager
Toby Miles

Toby Miles

Telephone Relationship Manager

Mortgage Support Services

Mortgage Support Services are a friendly telephone-based team who are dedicated to supporting you with:

  • Guidance and tips on how to get the most out of Mortgage Club
  • Help and information if you get a difficult mortgage case
  • Support so you understand the additional services Mortgage Club offer
  • Ask us about our additional income opportunities
  • Helping you understand our lenders and their criteria.
Louise Turton

Louise Turton

Commercial and Operations Manager

Charley Napier

Sales and Support Consultant

Diane Town

MSS & Support Consultant

Jayne Robinson

Sales and Support Consultant

Lauren Winnard

Product Support

Sophie Parkhill

MSS - Sales Support

Agency Payments Team

For queries relating to agency payments, contact a member of our helpful team:

Email: agency.enquiries@landg.com | Telephone: 0370 900 5010

Lines open 10.30am to 1pm and 2pm to 3.30pm. We may record and monitor calls. Call charges will vary.

helen harper

Helen Harper

Head of Agent Remuneration
Mark Lucas

Mark Lucas

Agency Payments Analyst
Emilie Owens

Emilie Owens

Senior Agency Payments Analyst
Nicola Hudd

Nicola Hudd

Agency Payments Analyst
Lisa Hughes

Lisa Hughes

Senior Agency Payments Analyst
Sarah Morgan

Sarah Morgan

Agency Payments Analyst
Rachel Roberts

Rachel Roberts

Agency Payments Analyst
owen thomas

Owen Thomas

Agency Payments Analyst

Nathan Jenkins

Agency Payments Team Manager

Ryan Baldwin

Agency Payments Analyst